Customers
11.01%3,782
Orders
9.05%5,359
Monthly Sales
Call Center Performance
First call resolution & satisfaction rate
+5.2%
You resolved 412 calls today, with an average satisfaction rating of 4.6/5. Keep up the great service!
Total Calls
2,847
Avg. Handling Time
4:32
Satisfaction Rate
92%
Recent Phone Calls
| Customer | Phone Number | Duration | Date & Time | Status |
|---|---|---|---|---|
 Ahmet Yılmaz | +90 555 123 45 67 | 5:32 | 2024-01-15 10:30 AM | Completed |
 Mehmet Demir | +90 555 987 65 43 | 2:15 | 2024-01-15 11:45 AM | Missed |
 Ayşe Kaya | +90 555 456 78 90 | 8:20 | 2024-01-15 02:15 PM | Completed |
 Mustafa Öztürk | +90 555 234 56 78 | 1:45 | 2024-01-15 03:30 PM | Voicemail |
 Zeynep Aksoy | +90 555 876 54 32 | 12:05 | 2024-01-15 04:00 PM | Completed |
 Ali Yıldız | +90 555 345 67 89 | 0:00 | 2024-01-16 09:15 AM | Missed |
 Selin Çelik | +90 555 654 32 10 | 3:47 | 2024-01-16 10:00 AM | In Progress |